Introducing the PUMA LaMelo Ball MB.02 x Lunar New Year Jade, a basketball sneaker that celebrates the spirit of the Lunar New Year with a touch of elegance and style. Created in collaboration with PUMA, this signature shoe captures the essence of this special occasion and brings it to the court.

The PUMA LaMelo Ball MB.02 x Lunar New Year Jade is designed to deliver exceptional performance while honoring the rich traditions of the Lunar New Year. Its upper is crafted with premium synthetic materials and breathable mesh, providing a comfortable and secure fit that supports your foot during intense gameplay. The shoe’s construction offers stability and reduces the risk of injuries, allowing you to focus on your game.

Equipped with advanced technology, the MB.02 offers impressive performance features. The responsive midsole provides excellent energy return, ensuring agility and quickness in every move. The shoe also features a dynamic lacing system, allowing for a personalized fit that adapts to your preferences, providing maximum support and stability.

The Lunar New Year Jade design of the MB.02 is a tribute to the significance of jade in Chinese culture, symbolizing luck, prosperity, and good fortune. With its elegant and eye-catching color palette, this shoe showcases the beauty and cultural significance of the Lunar New Year. The LaMelo Ball logo and PUMA branding add an exclusive touch to the shoe’s design.

The PUMA LaMelo Ball MB.02 x Lunar New Year Jade is more than just a basketball sneaker; it’s a symbol of cultural celebration and performance. Whether you’re a basketball enthusiast or someone who appreciates the significance of the Lunar New Year, this shoe allows you to showcase your style and pay homage to tradition. Step onto the court with confidence and embrace the spirit of the Lunar New Year with the remarkable MB.02 x Lunar New Year Jade.

Experience the fusion of performance and cultural celebration with the PUMA LaMelo Ball MB.02 x Lunar New Year Jade. Embrace the elegance of jade and elevate your game with this extraordinary signature shoe. Make a statement both on and off the court with the exceptional MB.02 x Lunar New Year Jade.

Refund Policy

Returns
We accept returns or refunds within 5 days of the delivery date for most items, provided the request meets our criteria. Returns must be based on reasonable grounds such as clear flaws in quality or we send out wrong size. Simply deciding you no longer want the item is not considered a valid reason for return. We reserve the right to assess whether your return request is justified.Returns and exchanges are not accepted due to incorrect size selection. Please confirm before placing your order.

To ensure the product you receive fully meets your expectations, we will provide you with a dedicated quality inspection video before shipping. The video will be sent to you via email.

Please carefully review the product details in the video. We will only arrange shipment after you confirm in writing via email that everything is correct.If we do not receive your confirmation or modification suggestions within 3 days, in order not to delay your receipt of the goods, we will assume that you have confirmed that everything is correct and will automatically begin the shipment process.

This confirmation process is designed to protect your rights and signifies your acceptance of the product's final condition. Therefore, once the product has been shipped and signed for, refund requests based on confirmed details such as appearance or specifications will not be accepted, except for quality issues.

To be eligible for a return, items must remain in their original, unused condition, with all tags and labels attached.

To initiate a return or refund, please contact us at qq228112142@gmail.com.

Return Shipping Costs

If you received the wrong item or a defective product, return shipping will be free.
For all other returns, you are responsible for the return shipping costs.

Please do not send your purchase back to the manufacturer.

Lost Packages
Shipping labels are generated directly from the information you provide. Please double-check your shipping details to avoid such issues.No refund will be provided if you enter an incorrect address.

For packages that are not delivered due to force majeure events such as customs or logistics issues, our solution is to resend them free of charge; refunds are not accepted. Please be aware of this.

If you believe the package was undelivered due to an error on our part, contact us at qq228112142@gmail.com, and we will assist you.

Refund Process
Refunds are only initiated after the returned item is received and approved. Once approved, the refund will be processed, and a credit will be issued to your original method of payment.

If you have not received your refund:

Check with your bank or credit card provider for potential delays.
If the issue persists, contact us at qq228112142@gmail.com for further assistance.

Please note: Refund requests cannot be processed until the items have been shipped and delivered.

Exchanges
We accept exchanges within 5 days of the delivery date for most items.

To exchange an item, contact us at qq228112142@gmail.com. Exchanges can be handled in one of two ways:

Return and Exchange: Return the product to us, cover the shipping costs, and we will ship your new item once the returned product is received and approved.
Discount Option: Receive a 10% discount code to place a new order immediately without needing to return the original item.

For any questions or concerns, feel free to reach out at qq228112142@gmail.com.

ORDER PROCESSING

We aim to ship your order as quickly as possible. Orders are typically shipped within 1-3 business days, but in rare cases, it may take up to 7 days due to certain circumstances.

Clothing items generally take 3-10 business days to ship, as many of them are imported from warehouses located further away from our main order processing center. While we strive for efficiency, some delays may occur based on inventory location and logistics.

Possible reasons for delays include:

High Order Volume: Increased demand during sales and holiday seasons.
Product Location: With over 5,000 products in our store, your item may need to be transferred from another warehouse to our processing facility.
Unforeseen Delays: Various factors outside our control may occasionally cause delays.

If the product you ordered is out of stock, we will notify you promptly and provide options to proceed. You can choose to wait for a restock, exchange the product, or request a refund.

To ensure your satisfaction, our quality inspection team carefully checks every order for any issues with quality or sizing before it is shipped.

Once your order has been shipped, a tracking number will be sent to your email.

SHIPPING

We offer three shipping options to suit your needs:

Regular FREE Shipping: 20-30 days (via sea freight).
Fast Shipping: 10-17 days ($20.00, via air shipping).
PRIME EXPRESS Shipping: 5-10 days ($35.00, via air shipping).

Please be aware that shipping delays can occasionally occur due to circumstances beyond our control, such as:

High package volumes during peak sales seasons like Black Friday or Christmas.
Severe weather conditions affecting sea or air transport.
Unforeseen events causing logistical delays.

While we are not responsible for delays outside our control, rest assured that 95% of all orders arrive within the estimated timeframes.

Important Notes:

Shipping timeframes begin once your order has been shipped, and you receive a tracking number.
Order processing time is not included in the shipping timeframe.
If you're purchasing a gift for a specific date, please place your order well in advance to ensure it arrives on time.